How does it work?
Business Coaching and Consulting Process
Learn how Pub Napkin Partnerships works with you to customize a coaching or consulting plan that fits your business goals and needs.
The first thing that we do is talk about your pain points. It’s important to dig in and see where the leaks are in your business. Some are embarrassed to find they have leaks but these holes are what helps us to find the big wins!
A smooth process for all incoming clients is key to starting them off on the right foot. We will determine your ideal onboarding process and get to work to put it into place.
Customer Relation Management
How do you ensure that all of your customers maintain excellent service when you’re in the weeds doing all the things? This is where we’ll make sure that they don’t get forgotten and have a system to ensure their needs are met.
Customer Service Inquiries
How much money do you lose when someone falls thru the cracks? This is where we focus on making sure that you have systems set up to avoid this ever happening again. Personalized to your business, we will work together on making sure you have smooth communication and processes.
Many of us bury our heads in the sand because financial tracking is not our wheelhouse. That’s ok, we’ll help you determine best practices that you’ll actually be excited to follow.
The time of forgetting things and remembering them in the middle of the night is over. We will create a task management system that works for you to slow your mind and allow you to be confident that nothing will get missed.
Business Coaching Testimonials
Emily has been a tremendous help in growing my business. She encourages me to go outside of my comfort zone so I can really rise to the next level in my industry. She’s also a great connector- connecting me with other people that will help me reach my target market. The collaboration group Emily created has been amazing. I’ve been able to ask for advice and discuss ideas with some of the leading entrepreneurs in our community. I highly recommend Emily for anyone that wants to see a change in their business, whether it’s growth or change in strategy. Emily’s commitment to your success makes her the best out there.
"Whether we are working on a big task that I need the accountability to complete or we are strategizing on how to hire my first employee, Emily brings her A game and makes me feel like I have it all figured out. To anyone curious if coaching is for them, I'd ask them "what would it mean to totally transform your business and your life?"
"Working with Emily has been a game changer. I was feeling stuck and I had lost sight of my vision. I was unclear and struggling to move forward in any direction. Emily quickly reminded me of how important it is to acknowledge those struggles and tackle them head on. Weekly coaching calls have created massive business momentum."
"After 22 years of being a professional athlete, I started a new small business as a professional organizer. Just as I needed a coach in sport, I needed one in business. Emily provided me with the accountability I needed to keep me focused on specific goals and achieve them in the correct order."
"I was struggling with organization and goal setting overall...how to stay structured to obtain goals that were smart for my boutique business. With Emily’s guidance, I was able to develop programs for my new business."
Everything you need to know
How long does the consulting process take?
Our programs vary in length from a one day intensive to 16 week programs. We also offer full-service monthly consulting as well as an ongoing option. Don’t stress about the timing, we can customize packages to make sense for you.
What is a business consultant?
A business consultant is a trained professional who provides expert advice in a particular area. Business consultants analyze business practices, identify pain points, and recommend task based solutions.
What are the benefits of hiring a consultant?
Having a business systems and strategy consultant in your circle is essential for the overall success of your small business. Some benefits include an increase in productivity, improved organizational growth, reducing overhead costs and expenses, improving client relations, streamlined systems and processes. Overall you’ll feel less overwhelm, less stress, more organized and will start to gain a freedom from your business.
How collaborative is PNB?
Business ownership can be lonely... it can be tough to know who to bounce those great ideas off of, but more importantly who to talk to when you encounter an issue. Collaboration is the key to a successful relationship. I am by your side every step of the way. Moving together will move your business in the direction YOU want it to go.
Still have questions?
Can’t find the answer you’re looking for? Please reach out to our team.